Kindle have been specialized in metal fabrication for 34 years
【question】 Is sample order accepted?
【answer】 Yes, sample order is accepted. You can place a trail order to evaluating the product quality and
fabrication skill first.
【question】 Why do we need to charge you 3 times of the unit price as the sample fee?
【answer 】 Most of our products are customized according to customers' draft and detail requirement. But it would cost us much to make a sample
only than to make 1 pc during production order. Therefore, we need to charge you 3 times as the sample fee first.
But after you place the production order, we will return the rest(2 times sample fee back to you), which means you only pay the
unit price for the sample.
【question】 Why our production time usually is 20 -30 working days?
【answer 】This is the metal fabrication normal time. Because we don't have many products in stock.
【question】 Why we don't have many products in stock?
【answer 】Because we are a metal fabrication factory, most of our products are customized, and we have made a non- disclosure agreement with our customers. We cant and we wont sell the same products to other customers.
【question】 Why we need customers supply us their own sizes, product material or even
【answer 】Metal fabrication involved in different metal plates thickness, dimension and processing scope of
our machine etc. we need the detail information to count the basic cost accurately and then quoteyou our best price.
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